Project Management
How is Project Management handled?
We use a simple tool for keeping track of issues/changes that are discussed during work on a site. Our clients can add tasks directly to the system, check on progress, and share information.
We use a product called Done.Done.
What are the benefits to the client?
- keep tasks in one place
- keep discussion about tasks linked to task
- ensure client has latest updates
- understand client’s priorities
- ensure items don’t slip through the cracks
How can I access it?
https://mywpteam.mydonedone.com/
When your project begins, you will be sent a login.
How do I use it?
Here is what the overview page looks like:
Click for larger image
How do I add tasks?
At the top of each page you will see this link:
Click for larger version
What information should I include in the description?
Some guidelines are here – they are not all necessary, but can help to reduce time spent clarifying the issue later.
- A link to the affected page
- How to reproduce the error
- Any changes you made right before seeing the error
- What needs to be changed?
How should priorities be assigned?
The following guide is helpful:
Low: The default priority. For projects that are in development (not live), this is especially true.
Medium: There is an issue or change that needs to be made on a live site as soon as possible.
High: An important issue on a live site that affects the functioning or behavior of a site.
Critical: Reserved for catastrophic issues such as a site being unreachable or corrupted.
Examples:
Low: This font should be smaller. The footer links are not working.
Medium: Add these new fields to the contact form.
High: My last post isn’t showing up. The header image isn’t visible. I can’t log in.
Critical: When I go to the site, I get a “Server Error” message!
Do I have to use this system?
Please let me know if the task system is not working for you. So far, all clients have preferred it to email. Let me know your feedback.